Comments on: WD My Book Button Manager Removed and Some Frustrations

By: ray

ray — Sat, 16 Jan 2010 04:37:53 +0000

@Monkey David – I think the WD has changed a lot since I wrote this. At the time is was not a login item but it might be now.

By: Monkey David

Monkey David — Fri, 15 Jan 2010 20:55:48 +0000

If you go into System Preferences, then Accounts, are they not showing under the Login Items tab? They are on my computer, so they were easy to turn off…

By: RD

RD — Tue, 01 Sep 2009 22:48:58 +0000

I also saw the same problem with crashes related to WDBM.
The Install package from WD did not have an uninstall option,
but there was /usr/bin/uninstall-wdbmsvc (or something like that), and it worked.
(Do “ls /usr/bin/uninstall*” to find the correct name.)
You’ve got to open a terminal window, and use “sudo /usr/bin/uninstall-wdbmsvc” to run it with
the necessary privileges.
Thanks, this was a very useful thread!!

By: blog.blackrobes.net » eSATA adventures, 2009 edition

blog.blackrobes.net » eSATA adventures, 2009 edition — Mon, 01 Jun 2009 01:59:51 +0000

[...] Another link on removing the Button Manager: http://www.theosquest.com/2007/07/16/wd-my-book-button-manager-removed-and-some-frustrations/ [...]

By: JJ

JJ — Mon, 16 Feb 2009 20:16:26 +0000

Marc, thanks. It worked as easy as it sounds. Yes, the installer is the desinstaller at the same time.

By: Marc

Marc — Wed, 28 Jan 2009 16:13:17 +0000

You can remove the software by running the installer. It asks you whether you want to install or remove the software. Choose remove . You can find the installer at WD’s website.

By: Arr MiHardies

Arr MiHardies — Sat, 31 May 2008 06:50:22 +0000

I have seen this randomly freezing issue many times too, though not with the software installed. I found that unplugging the power from the drive in question usually unlocks the system immediately. Wish I could figure out why it was locking in the first place. quite annoying.

By: FrustratedInOakland

FrustratedInOakland — Tue, 22 Apr 2008 22:35:37 +0000

This post re the WDBMService is right on the money. My MBPro just came back from Apple and they confirmed that indeed, it was WD software running in the background that caused tons of problems and that removal of the stuff required more than just deleting the software you easily see at the user level or removing from “login” items.

The WD software sucks. It just isn’t designed and built in adherence to Apple’s standards for 3rd party development thus such heinous problems as the original poster here and my own – where my Mac will sometimes not get past the grey screen or not wake up from sleeping.

Solution: apparently you can use .mac to backup to multiple disks (the whole reason I was trying to use WD’s software in addition to my TMachine software).

DO NOT USE WD’s BACKUP SOFTWARE!!!!

By: Carl

Carl — Tue, 06 Nov 2007 18:58:46 +0000

My 24 inch iMac has been randomly freezing for months. I never looked at my crash logs until today, and in the root/library/logs folder, I see the all the crash logs.
Every single one is titled WDBMService_date.
Thanks for the tip.

By: Dan

Dan — Sun, 28 Oct 2007 00:57:45 +0000

Great tip, worked perfectly.

By: ray

ray — Tue, 31 Jul 2007 03:28:21 +0000

Marco, thanks for the tip.

By: Marco Masser

Marco Masser — Sat, 28 Jul 2007 15:06:26 +0000

Just so you know: When you right click on an install package like the Button Manager Install Package, you can see which files are installed by choosing “Show Package Contents” and then extracting the Archive.pax.gz file inside the Contents folder. The files and folders inside this archive give you the exact locations of all files installed. In the case of the Button Manager Software, you’ll see that there is a file “uninstall-WDButtonManager” that goes to /usr/bin/.

So, a “sudo /usr/bin/uninstall-WDButtonManager” in the Terminal should uninstall the software properly.