I had more first experience with BlueHost customer service over the weekend and it was an excellent experience. They’d recently been advertising “unlimited domains”. My control panel still showed the old limit of domains and when I tried to add a sixth I received and error that I’d reached the limit. So I opened a ticket with tech support through the web and five minutes later I received an email that my account was upgraded although it may take up to two hours to show up. When I checked about [...] Read the rest »
HP: Industry Follower and Proud of It
I came across this article on Slashdot recently. It’s about HP not honoring it’s warranty for a PC because the woman was running Linux on it. Now, as someone who has run Linux on two HP machines off and on you’d think it would be the warranty part that I’d be writing about. But that part really isn’t worth commenting on. Usually if a piece of hardware fails the vendor’s diagnostics they honor the warranty. So it seemed like either the tech support person who helped her was incompetent or [...] Read the rest »
The Problem With Microsoft
I came across this Microsoft Technet article today. It’s the “Windows Vista Volume Activation 2.0 Step-By-Step Guide”. You’d think warning bells would have gone off at Microsoft when this was created. It’s a road map to designing an activation strategy and infrastructure that Microsoft’s volume costumers can use. Activation provides no benefit to the company (most large companies already have license tracking solutions) and adds another layer of complexity that will have problems. Maybe it was the mood I was in, but just the fact that this document needed to [...] Read the rest »
Is Cable TV Obsolete?
Ok, I guess the obvious answer is no. But I began to examine whether or not I really need cable TV. I’m not talking about switching to satellite to save money to get the same stuff, I talking about dropping the whole concept. This was driven by three main events. First, I’ve been getting more and more of my entertainment from my PC and the internet. This includes content on my iPod which I can take almost anywhere. I’ve also been watching DVDs on my computer while I do other [...] Read the rest »